Frequently Asked Questions

Take a look at your frequently asked questions.
Have a question that isn’t answered here? Contact Us

Dog Grooming Courses FAQs

Absolutely. After a short induction we get you cracking! Clipping, scissoring, bathing and handling all from day 1. Our courses are hands-on so you’re not just watching professional groomers work, you’re actually grooming from the day you arrive. However, there’s no need to be nervous – we’re right by your side guiding you every step of the way.

No, all equipment is supplied for the duration of your course. We suggest not buying any equipment until you begin your chosen course, that way we can show you what you will require. Course prices DO NOT include an equipment pack for learners to take home. However, we will inform you of what you will need to buy and how to obtain discounts through The Paw Pad at the UK’s leading suppliers once you begin your course.

No. We have an extensive database of dog models for learners to work with during their training. You will groom a wide variety of breeds, fur types, temperaments and sizes whilst you learn with us.

Year round, to demand.
Absolutely. We give you a pack on your first day with loads of information from how much to charge, where to get equipment, how to record client details, and much more. Each learner will also receive a free dog first aid DVD for peace of mind.
That is completely up to the individual. We will give you a sheet for each breed you groom so notes can be made. Some people make notes, some don’t; everyone retains information differently. We will go through the notes you make with you to ensure they are correct.
Can you advise on accommodation options
Yes, while taking one of our courses you will need to find a place to stay nearby. Check out our accommodation page for some local options.

No more than 4 learners at any one time with support and supervision from 2 trainers.

City & Guilds courses must be taken in 5 day blocks from Monday to Friday consecutively.

However, split weeks may be taken on our commercial courses. If you can do a course in a block Monday-Friday that would be the best way to retain the information. However, if this isn’t possible we can discuss some dates to suit but they would have to fall within a month of your start date or you’ll simply forget what you’ve learned. We know that’s not ideal if you work full time, but in the long run this method will benefit you greatly.

Courses are Monday to Friday from 10am and run until you finish your dog/s for the day (usually around 4-5pm). We are closed at weekends.

No need to worry, we are here! Aftercare is included in the price of the course; via phone or email, whenever you may need us.
The deposit amount for your chosen course can be found in the courses description. Your deposit will hold your chosen course dates. Your remaining balance payment is due 7 days before your start date as the dog models will have been booked in for you. You can pay by bank transfer, credit/debit card or by cheque, just let us know what suits you. PLEASE NOTE: DEPOSITS ARE NON-REFUNDABLE
As long as your deposit is paid, you are welcome to pay as much as you like, whenever you like, as long as the full balance has been paid the week before your start date.
If you would like to use your own dog as one of your grooming models just let us know when you book so we can fit them into your schedule. Please ensure you give us plenty of notice o that we can fit them in.

Unfortunately, we are fully subscribed in our daycare centre and are not insured to hold dogs other than those being groomed within the grooming room, so are unable to accommodate extra dogs belonging to learners.

All training is held at our fully-equipped, custom-built salon in Cheshire. Our address is The Paw Pad Dog Daycare and Grooming School, Unit 10, Wincham Lane, Northwich, Cheshire CW9 6DE.

Dog Daycare FAQs

Yes. We also require proof of Kennel Cough protection too. If you cannot provide a vaccination card with the relevant protection, we will not be able to accept your dog into daycare.

Yes. This is a condition of our license through Cheshire West and Chester’s Animal Welfare Department.

Unfortunately we do not offer half days. You may drop off and pick up your dog anytime between 7.30am and 6.30pm.

It’s always best to contact us before you drop your dog off. That way we know exactly who is in on which days. Late notice is fine, as long as you let us know.

Dog Grooming Salon FAQs

No. The only dogs who need proof of vaccination are dogs attending daycare.

No. The only dogs we require to be neutered/spayed are dogs attending daycare.

Yes as long as you make us fully aware, your dog can come to be groomed. We will ensure they are separated from others to make their visit as stress-free as possible.

Want To Know More?

Have a question that isn't answered here? Get in touch and we will be happy to help.

Contact Us